Privacy Policy

BULACAN STAR TRANSPORT INC.
Effective Date: February 10, 2026

 

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1. COMPLIANCE

This Privacy Policy complies with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

 

2. PERSONAL DATA COLLECTED

2.1 From Riders/Passengers

• Name
  
  

• Mobile number
  
  

• Email address
  
  

• Booking details
  
  

• Location data
  
  

• Payment details (tokenized)
  
  

2.2 From Drivers

• Full legal name
  
  

• Address
  
  

• Driver’s license
  
  

• Vehicle registration
  
  

• Insurance documents
  
  

• Bank account details
  
  

• Background verification data
  
  

2.3 Automatically Collected Data

• IP address
  
  

• Device information
  
  

• App usage logs
  
  

• GPS location (when enabled)
  
  

3. PURPOSE OF PROCESSING

We process personal data to:

• Provide transportation services
  
  

• Match Riders with Drivers
  
  

• Process payments
  
  

• Prevent fraud
  
  

• Ensure regulatory compliance
  
  

• Improve service quality
  
  

• Respond to legal requests
  
  

4. LEGAL BASIS

 

Processing is based on:

• Contractual necessity
  
  

• Legal obligations
  
  

• Legitimate business interests
  
  

• User consent
  
  

5. DATA SHARING

We may share personal data with:

• Payment processors
  
  

• Identity verification providers
  
  

• Government authorities (LTFRB, LTO, NPC, law enforcement)
  
  

• Cloud service providers
  
  

We do not sell personal data.

 

6. DATA RETENTION

Personal data is retained:

• For active account maintenance
  
  

• For legal compliance (e.g., tax laws)
  
  

• For dispute resolution
  
  

• As required by regulatory authorities
  
  

Retention periods vary depending on legal obligations.

 

7. DATA SUBJECT RIGHTS

Under RA 10173, you have the right to:

• Access your data
  
  

• Correct inaccuracies
  
  

• Object to processing
  
  

• Request erasure (subject to legal retention)
  
  

• Data portability
  
  

• File complaints with the National Privacy Commission
  
  

Requests may be directed to:

Data Protection Support
bulacanstartransport@gmail.com

 

8. SECURITY MEASURES

We implement:

• Encryption protocols
  
  

• Access controls
  
  

• Secure servers
  
  

• Role-based access systems
  
  

• Incident response procedures
  
  

 

9. COOKIES AND TRACKING

The Platform may use cookies and analytics tools to improve performance and user experience.

 

10. POLICY UPDATES

Updates will be posted with revised effective dates.